Return and refund policy

30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee from the date of delivery to ensure you have the best possible shopping experience. If you're not completely satisfied with your purchase, we’re here to help.

Return Policy – By Reason

1. Change of Mind or Personal Reasons
If you wish to return an item due to personal preferences—such as ordering the wrong size, selecting the wrong product, or simply not liking it—you are responsible for return shipping costs.
Please ensure the item is:

  • Unopened

  • Unused

  • In its original, sealed packaging

Items that are opened, damaged, or not in their original condition will not be eligible for a refund.

2. Faulty, Damaged, or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong item:

  • You do not need to return it

  • You will not be charged for any return shipping
    Just contact us with your order number and a photo of the issue—we’ll make it right, quickly and hassle-free.

How to Request a Refund
To initiate a return or refund:

  1. Fill out our contact form

  2. Include your order number and reason for the return

  3. Our team will review your request and will ask for additional details (e.g. photo or video of the damage/faulty/wrong item)

Once verified, we’ll guide you through the next steps.

Return Shipping
For change-of-mind returns, customers are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure the item arrives safely.